GulfHindi English Desk: Share broker Zerodha recently faced a major glitch in its technology, causing investors to get stuck in BSE Sensex options. This problem arose from the side of internet service providers (ISPs), which resulted in investors facing difficulties.
The company has stated that it will review the matter and refund the investors’ money. Additionally, Zerodha has apologized to investors for the technical glitch. According to the company, they always make every effort to minimize problems faced by investors.
This incident reminds us that in April, the company had offered compensation of 3.5 crore rupees to 700 traders due to technical issues.
Zerodha has reported that there was a disruption in the BSE leased lines at two of its setups, which temporarily caused problems for investors. Despite this, the company has committed to resolving the issue.
👉Issue: Technology glitch
👉Affected individuals: BSE Sensex option investors
👉Impact: Investors’ orders were either not fulfilled or got stuck
👉Company’s response: Reviewing the issue, promising refund, and apologizing
👉Previous incident: Compensation of 3.5 crore rupees to 700 traders in April 2021.
en.gulfhindi.com News Summary
👉Recently, there has been a major glitch in the technology of the share broker Zerodha, causing investors to get stuck in BSE Sensex options.
👉The problem has arisen from Internet Service Providers (ISPs), which has led investors to face difficulties.
👉Zerodha has stated that they will review the matter and refund the investors’ money. They have also apologized to the investors for this technical glitch.
👉It should be noted that earlier in April, the company had offered compensation of 3.5 crore rupees to 700 traders due to technical issues.
👉Zerodha has reported that there was an interruption in BSE lead lines in two of its setups, causing temporary issues for investors. However, the company has expressed its commitment to resolving this problem.
👉Brief information about the issue:
👉Problem: Technology glitch
👉Affected people: BSE Sensex options investors
👉Impact: Investors’ orders not fulfilled or stuck
👉Company’s response: Review of the issue, promise of refund, apology
👉Previous case: Compensation of 3.5 crore rupees to 700 traders in April 2021.
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